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Home>>Printers>>Why are VoIP Phones Important for Business?
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Why are VoIP Phones Important for Business?

Robert Lang
March 19, 2021

VoIP, short for Voice over Internet Protocol, is a way and technology for the efficient delivery of voice and audio communication over Internet Protocol networks, including the Internet itself. VoIP generally refers to voice over Internet protocol, where the data transmitted is converted into the sound and text of the transmission, which can then be forwarded to either end of the network. These days, voice communication over the Internet has largely replaced the use of regular telephones. A VoIP provider offers telephone service over the Internet to its subscribers.

There are three common types of VoIP: ISDN (Internet Subscriber Dialing Number), PCAP (Pay-As-You-Go Phone System), and IP Phones (Internet Protocol Phones). ISDN is the most popular among these. This system provides the most convenient calling experience to people using any computer with an internet connection. It is free of cost and needs the service of a telephony company. It is however very slow in comparison to IP phones. A PCAP on the other hand, provides high-quality voice communication over the internet connection; this however, has to be paid for, and is available with a fee.

The benefits of using VoIP services are many.

The major benefit is that it allows businesses to save money, which would have been otherwise spent on conventional telephone services. Businesses in developed countries usually have their own telecommunication infrastructure and using these requires additional expenses. By using VoIP phone systems, business owners can cut down on these expenses. In addition, businesses that utilize VoIP services can also expect to reduce the operational costs and eliminate depreciation over time.

VoIP telephony also allows for a seamless, hassle-free communication between both employees and clients. Business owners who opt for hosted voip providers will save money as well, since they don’t need to hire extra employees to take care of the internal telecommunication infrastructure. Hosted telephony also offers reliable internet connection, which is vital for VoIP service users, and hence can save business owners a lot of expenses.

With an IP based VoIP service, voice quality is better than ever.

Since an IP network is able to filter calls based on the IP address of the user, call quality is not affected by external factors such as weather or traffic conditions. Furthermore, the quality of calls made using a VoIP service is consistent regardless of where the user is located. Thus, if the user’s location changes, the call quality is also modified accordingly. Low latency or high latency will cause call drops, which are not tolerable for those who use VoIP services.

With the application of Nextiva’s telecom intelligence technology, customers can enjoy features like call quality prioritization, call transfer, automatic redial, missed calls alert, speed dialing, and more. Additionally, customers can experience zero dropped calls, thanks to advanced VoIP technology that allows businesses to manage multiple phones at the same time. Using voice and video conferencing functions, they can conduct seminars and training programs with their workforce without extra equipment.

Aside from business VoIP providers, Nextiva also provides additional features for home users. With one Click Telephone, users can manage their telephone calls from anywhere in the world, as long as they have an internet connection. With Softphones, you can make and receive calls from your laptop, tablet, smartphone, or another device with an internet connection. The applications and features of Softphones are especially useful for remote work. Remote workers can access their phone system and streamline their daily tasks thanks to the software.

  • One of the key reasons why Nextiva can provide low-cost VoIP services is its commitment to quality.
  • The engineers and technicians at Nextiva work to continually improve the VoIP experience for clients.
  • With over 10 years of experience, they are well-versed in the VoIP world and offer features and functionality that help create a better user experience at low cost.
  • And with all the latest and advanced features available for Softphones and other VoIP providers at low prices, it’s easy to see why so many business people are choosing Softphones and other VoIP providers.

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